Content Moderation Policy
This Content Moderation Policy is provided by Kales Tech LLC ("Kales," "we," "our," or "us") and applies to your use of the website located at https://kales.ai and related Services.
We are committed to maintaining a lawful, safe, and respectful environment. This Policy explains how we detect, review, restrict, and respond to content and behavior that may violate our Terms, Prohibited Content Policy, or applicable laws.
The Services may support a wide range of expressive and creative interactions, including adult-oriented content where lawful. However, misuse of the Services to create or distribute harmful, illegal, or exploitative content is strictly prohibited.
1. Scope of Moderation
This Policy applies to all activity on the Services, including but not limited to:
AI-generated messages, images, audio, video, and other outputs
user prompts and inputs
metadata such as character names, tags, and descriptions
usernames, profiles, and account information
interactions between users and AI systems
any behavior conducted through the Services
2. Prohibited Content and Behavior
You may not use the Services to create, generate, promote, or simulate content that violates our policies, including but not limited to:
violence, abuse, or real-world harm, including sexual violence
child sexual abuse material or any content involving minors in sexual contexts
non-consensual impersonation or exploitation of real individuals
hate speech, harassment, or extremist content
self-harm or suicide promotion
fraud, scams, or illegal financial activity
human trafficking or exploitation
attempts to bypass or evade moderation systems
Additional restrictions are defined in our Prohibited Content Policy.
Content or behavior that violates these rules may be removed without notice, and accounts may be restricted or terminated.
3. Moderation Methods
We use a combination of automated and human review systems to enforce this Policy.
These may include:
automated filters and classifiers to detect violations in real time
rate limits, prompt filters, and safety controls to prevent known abuse patterns
human review of flagged, reported, or high-risk content
proactive monitoring of emerging patterns, trends, and system abuse
We continuously update our moderation systems to adapt to evolving risks.
4. Reporting Content
If you encounter content that may violate this Policy, you may report it:
through reporting tools available within the Services (if provided), or
by contacting support@kales.ai
We may review reports within a reasonable period and may request additional information if necessary.
5. Enforcement Actions
Depending on the nature, severity, and frequency of violations, we may take actions including:
removing or restricting content
limiting functionality or access to features
issuing warnings or requiring changes
temporarily suspending accounts
permanently terminating accounts
reporting to law enforcement where required by law
We may take action at our sole discretion.
6. Appeals
If you believe that moderation action was taken in error, you may submit an appeal by contacting:
Appeals will be reviewed, but we do not guarantee reversal of any decision.
7. User Responsibility
Users are responsible for their inputs, interactions, and any content generated through the Services.
You agree not to:
attempt to bypass moderation systems
repeatedly submit restricted content
exploit system limitations to generate prohibited outputs
Violations may result in account termination.
8. Content Retention
We may retain copies of moderated or removed content as necessary to:
comply with legal obligations
investigate abuse or violations
enforce our Terms and Policies
cooperate with law enforcement
9. Continuous Improvement
We continuously improve our moderation processes through:
system updates and model improvements
monitoring emerging abuse patterns
internal review and policy refinement
10. Contact
For questions or to report violations: